Pharma & Healthcare · Field sales
Field sales software for Pharmaceutical Companies
Demand is created in the doctor's chamber, billed to a stockist, and dispensed at a chemist. OZZO makes that whole chain visible.
Pharma field sales is uniquely indirect: an MR details a doctor, the prescription reaches a chemist, and the money flows through a stockist. Primary billing tells you almost nothing about what's really happening. OZZO captures the doctor call, the chemist and stockist coverage, the secondary movement, the tour claims and the outstanding — in one system.
prescriptions are created in the chamber — the chemist only dispenses them
Industry reality
a large, dispersed team reporting calls that HQ cannot independently verify
a multi-tier channel on credit where secondary movement is invisible from billing
The reality on the ground
What Pharmaceutical Companies are up against
The specific field-sales pressures of this trade — not generic sales advice.
Demand is created in the doctor's chamber
The prescription — not the counter — drives your sales, but the doctor call is the least visible part of the business. Which doctors were actually met, what was detailed and what was committed usually lives only in an MR's memory until the monthly report.
MR reporting that can't be verified
'Met twelve doctors today' is easy to type and impossible to check. Without a geo-stamp and a timestamp, call reports drift towards fiction, and field discipline quietly erodes across a large dispersed team.
Stockist billing hides chemist reality
Primary billing to the C&F or stockist says nothing about whether product is reaching chemists and being dispensed. Slow secondary movement becomes tomorrow's expiry returns and destocking.
Tour, travel and DA claims are a paper mountain
Every MR submits monthly travel, daily-allowance and expense claims that managers must reconcile against where the rep actually was — a slow, disputed, entirely manual process in most companies.
Territory, HQ and doctor-list discipline
Overlapping territories, stale doctor lists and unclear HQ ownership cause duplicated effort and missed coverage, and roll-ups by geography stop being trustworthy.
How OZZO helps
What OZZO does about it, for pharmaceutical companies
Each pressure above, mapped to a capability OZZO actually ships.
Make the doctor call visible
Model doctors as their own customer type and log geo-stamped calls with custom fields — speciality, products detailed, commitment and the next call — so the most important visit in pharma is finally on the record, not in someone's head.
Real coverage, not reported coverage
Selfie + GPS attendance, live location mean 'met the doctor' means the phone was actually there, and the whole territory gets worked in order.
See chemist & stockist movement
C&F, stockist and chemist as trade levels with automatic primary/secondary tagging, self-calculating outstanding, credit limits before the next order and an Ageing report — so you see real movement and recover on time.
Digitise tour & DA claims
MRs submit expense claims from the phone against configurable expense types and rate tiers; managers approve on the web, with the Expense Report and the rep's own GPS-stamped visit history alongside.
Hold territory discipline
Territory master and reporting hierarchy keep MRs to their HQ and areas and roll performance up by geography — so coverage and accountability are clear.
See it work
One field app for the whole MR day
The doctor call, the chemist order, the stockist's outstanding and the day's travel claim — captured on one screen in the field, online or off.
Dr. Iyer · Physician
Call logged · 3 products detailed
Sharma Medicals · Chemist
Order captured offline
Travel + DA claim
Submitted from the phone
Stockist outstanding
2.7L/ ₹3.2L limit
Coverage ✓ GPS-stamped
beat worked in order
Secondary tracked
stockist vs chemist
A day in the field
A day in the field, on OZZO
Punch in & start the beat
Selfie + GPS attendance, then the day's doctor and chemist beat runs in order.
Detail the doctor
A geo-stamped call logged against the doctor, with products detailed and the next call set.
Cover chemist & stockist
Chemist and stockist visits with orders captured offline, and collections recorded against outstanding.
Claim & close the day
Submit the day's travel and DA claim from the phone; the manager approves it against a real, GPS-stamped day.
Why OZZO, specifically
Why not just a generic tool — for this trade
What a general tracker, an enterprise FMCG SFA, or a plain CRM each miss for pharmaceutical companies.
Not just an MR tracking app
A pure tracker shows where a rep went — but not the doctor-call record, chemist and stockist orders, secondary movement, outstanding or expense claims that a pharma business actually runs on.
Not an enterprise pharma suite
Large pharma platforms bundle e-detailing, closed-loop marketing and deep compliance modules, priced for national field forces. OZZO gives growing pharma companies the field discipline, coverage, ordering and claims — affordably.
Not a plain CRM
A CRM records contacts but has no GPS attendance, geo-stamped doctor calls, beat routes, offline stockist orders, trade levels or expense claims — you'd stitch several tools together. OZZO is one.
What changes
What it looks like when it's working
The doctor call is finally on the record
Who was met, what was detailed and what's next — visible to the manager the same day, not at month end.
Coverage becomes a fact
GPS-stamped calls and beat routes turn 'covered my territory' from a claim into evidence.
Secondary and credit under control
Primary vs secondary shows what's reaching chemists, while outstanding self-calculates and credit limits gate the next order.
Claims stop being a monthly argument
Expense claims arrive digitally and are approved against a real, GPS-stamped day in the field.
What you'll use most
The OZZO modules that matter here
Honest scope: OZZO runs the pharma field motion — doctor calls, coverage, chemist and stockist orders, secondary, outstanding and expense claims. It is NOT an e-detailing / closed-loop-marketing tool with digital visual aids, and it is NOT a regulatory system: it does not manage CDSCO or UCPMP compliance, drug-licence registers, serialisation / track-and-trace, or auditable physician-sample accountability. Batch and expiry can be captured as custom fields for your own reference, but formal traceability stays with your existing compliance system.
Sales force automation (SFA) & MR tracking for pharmaceutical companies
OZZO is a sales force automation (SFA) and MR reporting software for pharmaceutical companies that combines geo-stamped doctor calls, chemist and stockist order booking, territory and beat coverage, tour/DA expense claims and outstanding in one field app. Doctors, chemists and stockists are each modelled as their own customer type, so a medical representative's day — the calls made, the products detailed, the orders booked and the expenses claimed — is captured on the record instead of reconstructed from memory at month end.
It is also field-force tracking (WFA) and medical-representative location tracking software: selfie + GPS attendance, live location and geo-tagged doctor, chemist and stockist visits. So "SFA for pharma", "MR reporting software", "medical representative tracking app" and "chemist stockist management software" are one system. Doctor-call capture, real coverage, secondary visibility, expense claims and GPS tracking make OZZO a practical pharmaceutical field-force and sales-tracking system.
FAQ
Frequently asked questions
Everything a business owner asks before getting on a call.
Is OZZO built for pharmaceutical companies and MR teams?
Yes. OZZO captures the pharma field day end to end — geo-stamped doctor calls, chemist and stockist coverage and orders, secondary visibility, outstanding and tour/DA expense claims — with selfie + GPS attendance and beat routes, in one system.
Can OZZO be used for MR reporting and doctor-call tracking?
Yes. Doctors are modelled as their own customer type and calls are geo-stamped with custom fields (speciality, products detailed, next call), so a medical representative's call report is captured on the spot and visible to managers the same day.
Does OZZO handle MR tour, travel and DA expense claims?
Yes. MRs submit claims from the phone against configurable expense types and rate tiers, and managers approve them on the web — alongside the rep's own GPS-stamped visit history and the Expense Report.
Does OZZO do e-detailing or pharma regulatory compliance?
No. OZZO is not an e-detailing/closed-loop-marketing tool, and it does not manage CDSCO or UCPMP compliance, drug-licence registers, serialisation/track-and-trace or auditable sample accountability. It runs your field sales, coverage, ordering, collections and claims around whatever compliance process you already have.
Weighing up options
OZZO vs the tools pharma & healthcare teams shortlist
See how OZZO fits Pharmaceutical Companies
Tell us how your team sells and collects on the ground, and we'll show you exactly how OZZO fits your channel.